Q1. Define `Marketing' and distinguish it from mere `Selling'. How does social marketing differ from business marketing in terms of objectives, approaches and the applicability of the `four Ps'?
- (a)) Define `Marketing' and distinguish it from mere `Selling'. (450 words)
- (b)) How does social marketing differ from business marketing in terms of objectives, approaches and the applicability of the `four Ps'? (450 words)
- Marketing is a holistic, customer-centric process for creating, communicating, delivering, and exchanging value.
- Selling is a narrower, transaction-oriented activity focused on persuading customers to purchase existing products.
- Marketing is strategic and long-term, focused on needs satisfaction and relationship building.
- Selling is tactical and short-term, focused on sales volume and revenue generation.
Answer: ## (a) Define `Marketing' and distinguish it from mere `Selling'. Marketing is a comprehensive organizational function and a set of processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. At its core, marketing is about understanding and satisfying customer needs and wants profitably. It involves a systematic approach that begins long before a product is even conceived, extending through its development,...