Q1. Highlight the applications of IT in your organization or any organization of your choice.
- Transaction Processing Systems (TPS) automate daily operational tasks like sales orders and payments.
- Customer Relationship Management (CRM) systems manage customer interactions to personalize experiences and build loyalty.
- Supply Chain Management (SCM) optimizes the flow of goods and information from suppliers to end customers.
- Enterprise Resource Planning (ERP) systems integrate all core business functions into a single, unified system.
Answer: Information Technology (IT) plays a pivotal role in modern organizations, transforming operations, enhancing decision-making, and fostering strategic advantage. For a large Retail E-commerce Company, IT applications are not merely supportive tools but form the very backbone of its business model, enabling seamless customer experiences, efficient logistics, and data-driven strategies. At the foundational level, **Transaction Processing Systems (TPS)** are indispensable. These systems capture and...